Mark was extremely professional, arrived on time, his uniform was neat, clean and he was careful to take off his shoes walking through our home. He was very careful and honest in describing what the results would be from cleaning our white couch and older bathroom tile floors. We were very pleased with the results. Mark worked hard and met our expectations, actually they came out better than we thought they would, I would definitely recommend Mark to any of my friends and family . His prices were fair and I would trust him to do a super job on anything.